Y'all may encounter the failed to download zipper bulletin due to corrupt cache/data of the MMS service or a decadent cache partition. Moreover, incompatible messaging applications or invalid APN settings can also cause the mistake message.

The affected user encounters the mistake when he tries to download an MMS attachment. Some users accept reported facing the issue in grouping chats only. The error message besides pops upward when the user unlocks his phone (in some cases, on the lock screen) or when he launches the messaging app.

Failed to Download Zipper from Multimedia Message

This issue is tricky equally information technology could exist due to the service provider or your phone.

Before starting the troubleshooting procedure to download a multimedia message, make sure at that place is no file size limit enabled in the MMS settings. Also, bank check if another SIM is operating fine with your phone. If so, so the problem is with the service provider. If it is non working, and so the problem is with your telephone. Moreover, brand certain at that place is no network outage in the area.

Keep in heed that a non-carrier telephone may neglect to download the MMS message fifty-fifty if Wi-Fi calling is enabled. Also, if yous are just having the error message and no MMS is pending, then try to activate/deactivate the message notifications in the phone settings.
Make certain you take a information plan activated for your connection. Also, if you have ever used iMessage, then deregister your number from iMessage (y'all tin can do this as a last resort). Last but non least, restart your device or enable/disable the Airplane Mode.

Solution 1: Irresolute the Network / Network Mode

You will non be able to download the MMS bulletin if you are trying to download the MMS zipper through Wi-Fi unless the Wi-Fi calling option is activated. And if the said option is active, even and then, you may run across the issue on non-carrier phones. In this case, switching off Wi-Fi and enabling mobile data may solve the trouble.

  1. Unlock your phone and slide down from the superlative of the screen.
  2. And then tap on Wi-Fi to turn it off.
  3. At present tap on Mobile information to enable information technology.
    Disable Wi-Fi and Enable Mobile Data
  4. Then endeavour to download the message to check if it is clear of the fault.
  5. If not, then open Settings of your telephone and tap on More than.
    Open More in Settings
  6. At present tap on Mobile Network.
    Open Mobile Network Settings
  7. And so tap on Preferred Network Mode.
    Open Preferred Network Mode Settings
  8. Now endeavor different network modes such as Automatic or LTE etc. and check if the MMS effect is resolved.
    Modify Preferred Network Mode

Solution ii: Enable / Disable Auto-Think MMS Setting

Auto-recollect is a feature (when enabled) past which your phone volition automatically download the multimedia, and the user will not have to tap on the media to download it. But this Auto-call back characteristic is a double-edged sword in the case of our error bulletin. Sometimes information technology is essential for retrieving the message, whereas in other cases, it is the root cause of the issue. In our case, enabling/disabling the car retrieve may solve the problem.

  1. Open up the Messaging app and tap on Card.
  2. Then tap on Settings.
    Open Messaging Settings
  3. Now disable the option of Car Retrieve (or Auto Fetch) and restart your phone. If information technology is already enabled, then disable information technology.
    Disable Auto Retrieve MMS Setting
  4. Upon restart, check if you tin download the MMS bulletin.

Solution 3: Disable the Parcel Disabler

Package Disabler (or any similar utility) is used by many users to block bloatware apps. The Package Disabler blocks many essential apps and services if the "Disable Bloatware" option is enabled. You may come across the fault at hand if the MMS service of your phone is marked bloatware by the Parcel Disabler and thus, the service is disabled. In this scenario, disabling the package disabler may solve the problem.

  1. Tap on the Parcel Disabler widget (its colour should exist red if it is enabled), and the color of the widget icon will turn bluish.
    Disable Parcel Disabler
  2. And then check if you tin can download the MMS bulletin.

Solution 4: Enable Download Booster

The Download Booster is a feature (mainly supported by Samsung) by which you can download files larger than 30 megabytes in size faster by using a Wi-Fi connectedness and mobile information connection simultaneously. Download booster can be used to download a variety of items like apps in Milky way Apps and Play Store etc.

Yous may see the fault under give-and-take if a network communication glitch is stopping the message from downloading in the electric current network mode. In this context, the Samsung users can download the multimedia bulletin by enabling the Download Booster.

  1. Enable Wi-Fi and mobile data.
  2. Now open Settings of your phone and tap on Connections.
    Open Connexion Settings
  3. And then tap on More Connection Settings.
    Open More Connection Settings
  4. Now tap on Download Booster.
  5. Then enable the Download Booster and restart your device.
    Enable Download Booster
  6. Upon restart, attempt to download the MMS bulletin to check if it is clear of the mistake.

Solution 5: Clear Cache and Data for MMS Service

MMS service uses a cache to perform its operations. Y'all may fail to download the MMS message if the cache/data of the service is decadent. In this context, clearing the cache and data of the service may solve the problem.

  1. Open up Settings of your telephone and tap on Apps.
  2. Now tap on the More than button (near the bottom of the screen) and so and so tap on Show Organization.
    Show System in Apps Settings
  3. Now tap on MmsService and then onStorage.
    Tap on MMS Service
  4. Now tap on Clear Cache andClear Data and and so ostend the dialogue.
    Clear Cache and Data of MMS Service
  5. Now restart your phone.
  6. Upon restart, effort to download the message and check if the outcome has been resolved.

Solution 6: Clear the Cache Partition

Besides the app cache, Android Bone uses cache segmentation for dissimilar system operations. You may encounter the mistake under discussion if the said cache partition becomes decadent. In this context, immigration the enshroud sectionalisation may solve the problem.

  1. Clear the enshroud partition.
  2. Restart your smartphone and cheque if your phone is clear of the MMS mistake.

Solution seven: Disable IPV6 Protocol

IPV6 protocol was introduced to rectify the limitations of the IPV4 protocol only it still has its share of issues. You may encounter the error if the IPV6 protocol is enabled in your router and you are using that connectedness to download the MMS. In this context, disabling the IPV6 may solve the problem.

  1. Disable IPV6 protocol on yourrouter. You can do this past navigating to the Settings of the router through the IP address given on its back.
  2. And then check if you tin download the MMS messages.

Solution 8: Changing Messaging Application

The MMS issue you are encountering could be caused past the messaging app that you are using. In some cases, the problem is generated past the stock messaging app, whereas in other cases, the issue is resolved by the utilize of the stock messaging app. There are mixed views from the smartphone community. If yous are using T-Mobile, then try to apply T-Mobile Digits.

If using the stock messaging app, install some other messaging app like Messages (Google), Hangouts, Textra and then switch the default messaging app to the newly installed application.

If y'all are using whatever 3rd party messaging app, switch the default messaging app to the stock messaging app.

  1. To ready the default Messaging app, open Settings of your phone and tap on Application Manager.
  2. So tap on More push and and then tap on Configure Apps.
    Open Configure Apps Menu
  3. Now tap on the SMS App.
    Tap on SMS App
  4. Then in the listing of apps, select the app that you lot want to employ as the default app for messages.
    Select the Default SMS App
  5. Afterwards changing the Default SMS app, check if the MMS message fault is solved.

Solution 9: Reinstall / Reset the Carrier or APN Settings

Your phone uses APN (Access Point Name) to connect to a wireless service. You will not be able to download the MMS letters if the APN settings of your telephone are non valid. In this case, reinstalling or resetting the carrier settings may solve the problem.

  1. Open up Settings of your phone and tap on More.
    Open More in Settings
  2. Then tap on Mobile Network so Access Bespeak Names.
    Open Access Point Names
  3. Tap on Menu and and so tap on Reset to Default.
    Reset APN Settings to Default
  4. Check if the trouble is solved. If not, then open the Access Points Names settings equally mentioned in a higher place and delete all the APNs that are non required.
  5. Then add a new APN (you should contact your carrier to get the APN setting). If yous have the MMS settings messages saved, and then use those letters to add APNs.
  6. After resetting to default, check if the MMS upshot is resolved.

Solution 10: Update Profile and PRL

Yous may meet the error nether discussion if the data profile of your device or Preferred Roaming List (PRL) database is corrupt. If there is an invalid PRL/profile, your phone may non download the MMS messages. In this context, updating the contour and PRL may solve the trouble.

  1. OpenSettings of your phone and tap on About phone.
  2. Now tap on System and then in the screen shown, tap on Update Profile.
    Update Contour
  3. Now tap onUpdate on PRL and restart your telephone .
    Update PRL
  4. Upon restart, check if the MMS issue is resolved.

If you are still having the bug, so try to report your phone as lost through the self-service portal. Wait for 15 minutes, and and so report the phone equally establish. This worked for numerous users but exist aware that this might require paperwork in some carriers and your telephone might get locked out as well. Consult with your Carrier before proceeding.